White Long Boots Female New Breathable Hollow-out Mesh Boots Summer Thin Mesh Boots Skinny Boots Knight Boots
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BUY Any 2 Items Save 15% OFF- Code LUT15
Size Guid
Custom dresses
The dress can be made-to-order. Please tell me the following information in your order:
Color: _______(As Photo or choose a color from the color chart provided)
Bust:______ cm/inch
Waist:______cm/inch
Hip:_______cm/inch
Your Height(It is from your top head to your toes,without shoes) :_______ cm/inch
Shoulder to knee( for knee length dress only):________ cm/inch
- There maybe 1-2 cm deviation in different sizes, locations and stretch of fabrics. Size chart is for reference only, there may be a little difference with what you get.
- There are 3 kinds of elasticity: High Elasticity (two-sided stretched), Medium Elasticity (one-sided stretched) and Nonelastic (can not stretched ).
- Color may be lighter or darker due to the different PC display.
- Wash it by hand in 30-degree water, hang to dry in shade, prohibit bleaching.
- There maybe a slightly difference on detail and pattern.
Have question? Ask an Beauty Expert
Refund Policy - Lutaotie
✨ Easy Returns for Your Peace of Mind ✨
Eligibility & Potential Fees:
- Returns within 15 days from receiving all items in one order.
- Return package mailed within 14 days from return instruction.
- Items must be unworn, in original condition with packaging, tags, and hygiene stickers intact.
- Original shipping fee non-refundable (unless quality issue), return shipping not covered unless it's a quality or order problem.
How to Start a Return:
- Email support@lutaotie.com with return request and reason.
- Detailed return instructions within 6 hours.
- Note: Unrequested returns not accepted.
Shipping the Item(s) Back:
- Initiate return request for unique return address within 6 hours.
- Pack items with original packaging, include a slip with order number.
- Choose cheapest method with tracking.
- Share tracking number; we'll follow up upon receipt.
Where is My Refund?
- Expect refund to original payment method within 7 days after processing return.
- Original shipping fee non-refundable.
Exchanges:
- Email support@lutaotie.com for exchange request; detailed instructions in 6 hours.
Not Accepted for Return:
- Swimwear, costumes, bodysuits, lingerie, underwear, event and party supplies, DIY supplies.
- No refunds for items with broken hygiene seal.
- Final Sale items.
- Made-to-order, custom-made items.
- Others: swimwear, costumes, bodysuits, lingerie, beauty products, underwear, event and party supplies, DIY supplies, pet supplies. Items with non-returnable marks, free gifts, or broken hygiene seal not returnable. Contact for specific concerns.
Additional Information:
- Expedited shipping not guaranteed during holidays.
- Ship returns to the provided address; not sender's address on package.
- Ensure no non-Lutaotie items in return package; we won't resend those.
- Express shipping fee non-refundable for personal reasons.
- No refund for holiday-related items due to late arrival; buy 20 days before holiday.
- Warehouses worldwide; shipping time not guaranteed.
- Order cancellation not possible once shipped from the warehouse.
- Sizes based on US size; we convert uniformly. Contact for size concerns.
🌟 Need Assistance? Reach Out! 🌟
- Email support@lutaotie.com for additional support. We're here for you!